Terms of Service
Last updated: 9 July 2026
1. Who we are
CareerFit ("CareerFit", "we", "us") is a career-readiness platform that helps job seekers in Ghana understand how well their CV matches a role, close the gaps, and apply with a stronger application. These Terms govern your use of the CareerFit website and dashboard (the "Service").
2. Accepting these Terms
By creating an account, uploading a document, or making a payment on CareerFit, you agree to these Terms and to our Privacy Policy and Data Safety notice. If you do not agree, please do not use the Service.
3. Your account
- You must provide accurate information when registering and keep your login credentials secure.
- You are responsible for all activity that happens under your account.
- We may suspend or terminate accounts used for fraud, abuse, or violation of these Terms.
4. What CareerFit does
You upload a CV and, optionally, a target job description. Our systems — including third-party AI providers used to analyse and improve your text — generate a match score, a gap report, resume suggestions, and where available, matched job listings sourced from third-party job APIs. Match scores and AI-generated suggestions are guidance, not a guarantee of interview or hiring outcomes.
5. Credits, payments and refunds
- Certain features are unlocked using purchased credits or bundles shown on our Pricing page.
- Payments are processed via mobile money and other supported channels; prices are shown in GHS (₵) or USD ($) as selected.
- Credits are tied to your account and are non-transferable. Unless required by Ghanaian consumer law, purchased credits are non-refundable once a review has been generated, but are refundable if a paid run failed to deliver a result due to a system error on our side — contact us via WhatsApp to request this.
6. Acceptable use
You agree not to upload documents you don't have the right to use, misrepresent your identity or qualifications, attempt to reverse-engineer or scrape the Service, or use CareerFit to harass, defraud, or impersonate any person or employer.
7. Intellectual property
You retain ownership of the CV and content you upload. We retain ownership of the CareerFit platform, branding, and underlying software. You grant us a limited licence to process your uploaded content solely to provide the Service to you.
8. Third-party services
CareerFit uses third-party AI providers and job-listing APIs to power parts of the Service. We are not responsible for the accuracy of job listings sourced from external providers, and availability of any third-party integration may change without notice.
9. Disclaimer & limitation of liability
The Service is provided "as is." CareerFit does not guarantee job offers, interviews, or employment outcomes. To the maximum extent permitted by law, CareerFit's liability for any claim relating to the Service is limited to the amount you paid us in the three months preceding the claim.
10. Changes to these Terms
We may update these Terms from time to time. Continued use of the Service after an update means you accept the revised Terms. Material changes will be flagged on this page.
11. Contact
Questions about these Terms can be sent via WhatsApp at +233 26 314 8238.